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In the Event of an Emergency

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NOTE: If you are not registered or leading a UNT Study Abroad Program, but are a UNT Guest or faculty/staff/student travelling independently for research or other UNT purposes, please be sure you first register your international travel here.

In the event of a an emergency, including either a physical or psychological crisis, first contact ACE American Insurance Company, then contact the UNT Study Abroad Office.

ACE American Insurance

Inside the USA: 1-855-327-1414
Outside the USA Call Collect: 1-630-694-9764
Reference policy number GLMN04250965

First-time users, the enter in username and password below on the AXA Travel Assistance Portal. You will be taken to a registration page where you can create your own username and password to access your personalized portal:

Group Username:
Group Password: acea&h

UNT Study Abroad Office

Monday - Friday (8AM - 5PM): 940.565.2207
After Hours: UNT Police Department: 940.565.3003 (Please let them know you are a study abroad student and they will forward your information on to the Study Abroad Office for follow up)

PLEASE NOTE: If you are a UNT faculty or staff member and the incident involves UNT students, you must all fill out an Incident Report within 72 hours of the incident. For more information on what needs reporting and to submit a report, please click here.

Study Abroad Office
Physical Address 
236 Sage

Mailing Address  
1155 Union Circle #310210
Denton, TX 76203-5017

Technical Issues?

For problems regarding this website, contact the

Site Administrator

Study Abroad Office

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Last modified 09/28/2015